Data deletion

Your data, deleted when you ask

You can delete the data Guardella holds about you at any time, in any of the three ways below.

1. In the app

To delete everything: Settings, then Data, then Delete workspace. You have 7 days to undo it; after that the workspace and all its data are deleted.

To delete one account's data: disconnect it from its account page. Processing stops at once and its comment data is deleted within 30 days, or immediately if you ask.

2. From Instagram or Facebook

In Instagram's or Facebook's settings for apps and websites, remove Guardella. Meta tells us, and we delete the data that came from that account.

You then get a confirmation code and a link where you can check the status of the deletion.

3. By email

Write to hello@guardella.com from the address you signed up with and ask us to delete your data. We confirm by email and complete the deletion within 30 days.

What is deleted, and what is kept

We delete your account details, connected accounts, access tokens, comments, decisions and rules. Invoices are kept by Stripe and by us only as long as tax law requires.